Messaging
Brands and companies in every industry and geography feel an urgency to meet the conversational needs of their customers. Executives walk the fiscal tightrope between exceptional customer experiences and operational efficiency. Today’s contact center, as the communications hub for customers, is caught in the middle of the battle. Customers value fast, frictionless and convenient interaction.
Wysiwyn enables clients with sms/email/mobile app messaging/chat apps and more solutions to enrich traditional voice based solutions in order to create multichannel customer interaction solutions.
Your advantages:
- 600+ direct carrier connections and worldwide coverage
- Flexible and made-to-measure customer solutions
- Seamless integration in existing customer platforms or use of a ready to use messaging service interface