(free in the EU) 00800 810 820 20
(worldwide) +43 1 798 45 90

Login & further information

Voice Web Portal

Automatic Voice Recognition

The Voice Web Portal opens up new customer interaction possibilities all the way to performing complete business transactions using voice control, all through a combination of internet and voice – and without the installation of or investment in costly infrastructure. Your Self-Service options are not only available around the clock, but also your agents are freed up from time-intensive routine tasks and you can allocate your free resources to where individual customer service is essential.

Voice Web Portal uses modern voice recognition software (ASR – Automatic Speech Recognition) to ensure smooth dialog and the rapid transfer of the caller to the desired target.

The system converts information saved into spoken text (Text-to-speech audio response), enabling it to communicate with your customers. This frees up your contact-center agents.

Install a voice portal with cutting-edge technology and customize your service range to fit your company’s needs.

Your advantages:

  • Low investment outlays, as no special hardware or software is required
  • Short preparation time and implementation
  • 24/7 operator service
  • Comprehensive online monitoring and reporting
  • Time and cost savings due to pre-selection or installation of complete voice-controlled business processing
  • Minute-by-minute pay-per-use price model
Request Non-Binding Offer